Hi chaps,
In case you have difficulties installing a 4sight client due to an non existent local profile on the PC or data being extracted in the wrong folder.
Find the below troubleshooting that has worked.
- Double click on the installation file but do not click on Next/Install when you get to this screen
- Use Windows Explorer to go to this folder: %temp%
- In there you should find a folder called RarSFX0 or similar. The number at the end might change.
- Copy the folder and it’s contents onto the desktop of the PC. Cancel the original installation.
- Then run the file called ucclient.msi from the folder on the desktop.
- The installation should then complete properly.
Any questions feel free to let me know.
Thank you.